Introduction & scope
Fk778 (fk778.onl) takes your privacy seriously. This Privacy Policy explains what information we collect when you use the fk778 platform, how that information is used, and the steps we take to protect your privacy.
By using the fk778 website or app, you agree to this Privacy Policy. If you are under 18, you are strictly prohibited from using this platform and we will not collect any data from you.
This Privacy Policy applies to all services, mobile apps, and associated platforms of fk778.onl.
What Information We Collect
Fk778 only collects information that is necessary to operate its services. A detailed breakdown of the data we collect is provided below:
Directly Provided Information
- Name, date of birth, national ID number (for KYC verification)
- Email Address & Mobile Number
- Payment method details (Mobile Banking, Nagad, Rocket number)
- Bank account details (where applicable)
- Identity verification documents (passport, driving license)
Automatically Collected Information
- IP Address & Device Information
- Browser type and operating system
- Platform activity logs (login time, game history)
- Cookies & Local Storage Data
- Transaction history
| Type of data | Reason for collection | Retention period |
|---|---|---|
| Identity information | KYC Verification & Account Registration | 5 years after account closure |
| Payment information | Transaction processing | 5 years after account closure |
| Activity Logs | Security & fraud prevention | 3 Years |
| Cookie Data | Session management and remembering your preferences | Session end or 30 days |
Purpose of data use
Fk778 uses the data it collects only for specific, defined purposes. We never use your information unnecessarily.
- Account Management: To complete registration, login, and KYC verification.
- Transaction processing: To process deposits and withdrawals securely.
- Security assurance: To prevent fraud, money laundering, and unauthorized access.
- Customer Support: To resolve your issues and complaints quickly.
- Service Improvement: To analyze and improve the overall platform experience.
- Promotional communications: To inform you about bonuses and offers, with your consent.
- Legal Obligations: To comply with regulatory requirements.
fk778 never sells or rents your personal information to advertisers.
Data sharing & third parties
Fk778 may share your information with third parties in certain circumstances, but this is always done for specific reasons and within a strictly limited scope.
When Information May Be Shared with Third Parties
- Payment providers: To process transactions via payment gateways such as Mobile Banking, Nagad, and Rocket.
- Game Providers: Licensed game software companies for game operation.
- Legal Authorities: To comply with court orders or government directives.
- KYC Verification Service: Authorized verification agencies for identity confirmation.
- Anti-Fraud System: Security partners for fraud prevention.
All third-party partners are contractually bound to uphold fk778's privacy standards and may only use data for specified purposes.
Cookie Policy
The fk778 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security — the site cannot function without these.
- Functional Cookies: To remember your language preferences and settings.
- Analytics cookies: To analyze site usage and improve your experience.
- Security cookies: To detect fraudulent activity.
You can manage cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not function properly.
Data Protection & Security
Fk778 follows the highest industry standards to keep your data safe. Our security measures are outlined below:
- 256-bit SSL/TLS Encryption: All data transfers are secured.
- Server-Side Encryption: Stored data is kept in encrypted form.
- Two-factor authentication (2FA): Additional security options for your account.
- Regular security audits: Regular audits conducted by third-party experts.
- Unauthorized Access Detection: Suspicious login attempts are blocked immediately.
- Data Backup: Your data is regularly backed up on secure servers.
While we apply the highest security standards, no digital system is entirely risk-free. If you notice any suspicious activity on your account, please notify us immediately.
Your Rights
As an fk778 user, you have the following rights over your personal information:
- Right of Access: The right to know what information we hold about you and to receive a copy.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your data under certain circumstances.
- Right to restrict processing: The right to request that we limit how we use your data for certain purposes.
- Right to portability: The right to receive your data in a portable format.
- Right to Object: The right to object to the processing of your data for specific purposes.
- Right to Withdraw Consent: Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact our support team. We will do our best to respond to your request within 30 days.
Certain data may not be erasable due to legal obligations, such as transaction records required under anti-money laundering laws.
Children's Privacy
Fk778 is for users aged 18 and above only. We do not knowingly collect personal information from minors.
If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using fk778, please contact us.
Policy changes
Fk778 reserves the right to update this Privacy Policy at any time. If changes are made, we will notify you in the following ways:
- A notice will be posted on the website.
- Notifications will be sent to your registered email.
- The "Last Updated" date at the top of the page will be revised accordingly.
Continued use of fk778 after any changes will be considered acceptance of the updated policy. If you object to any changes, you may request to close your account.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team will give your matter the attention it deserves.
For privacy-related requests, email us at: [email protected]
We typically respond to privacy-related requests within 7 business days. For urgent matters, please use our live chat support.